Support & Help Center
Get the help you need with PitchIt
Frequently Asked Questions
To create and submit a pitch:
- Log in to your PitchIt account
- Click "Create Pitch" from your dashboard
- Fill in all required information about your business idea
- Upload any supporting documents
- Review and submit your pitch for evaluation
Your pitch will be reviewed by our team and you'll receive feedback within 5-7 business days.
For KYC verification, you typically need:
- Identity Document: Valid ID card, passport, or driver's license
- Proof of Address: Utility bill, bank statement, or rental agreement (not older than 3 months)
- Business Registration: Company registration documents (if applicable)
All documents should be clear, unedited photos or scans showing all four corners.
The pitch review process typically takes 5-7 business days. During this time:
- Our experts review your business proposal
- We evaluate the market potential and feasibility
- You'll receive detailed feedback and recommendations
You can track the status of your pitch in your dashboard at any time.
Yes, you can edit your pitch under certain conditions:
- Draft Status: Full editing capabilities
- Under Review: Limited editing - contact support for changes
- Approved/Rejected: You can create a new version of your pitch
Use the "Edit" button on your pitch dashboard to make changes when available.
Quick Start Guide
Create Your Account
Register for a free PitchIt account using your email address. Complete your profile with basic information about yourself and your business interests.
Complete KYC Verification
Upload your identity documents for verification. This ensures security and enables future investment opportunities on the platform.
Create Your Pitch
Develop a compelling business pitch with detailed information about your idea, market opportunity, and financial projections.
Get Expert Review
Submit your pitch for professional evaluation and receive detailed feedback to improve your business proposal.
Contact Support
Need additional help? Our support team is here to assist you.
support@pitchit.co.za
24-48 hours